Frequently Asked Questions (FAQ)

Request

How to start the project?

Send us an email to patricia@shopwithsky.com and we will get back to you in 24 hour.

Duration

How long is the process from design to installation?

Depending on the work scope, it usually take 1-2 weeks for a design, and another 1-4 weeks for installation.

Service

What happen if the plants die?

All plants we installed are healthy living plants and we put our best effort to make sure they would last at client’s hands through care guidance and one-on-one consultation with us. If you ordered a purchase service, we have 1 month guarantee for the plants. If you ordered a rental / purchase with care, we will replace the plants under our care immediately.

Design

Can I choose the plants myself? 

Of course! We will guide you and recommend the best area for the plants you like so they can grow beautifully at the new place.

Have More Question?

Don’t worry, we’ll be happy to answer.

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